Legal terms for DANA and QRIS access
Our Legal notice sets the conditions for opening and using an account, submitting accurate details, completing phone verification and requesting help with account records. It also explains how payment references are matched when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. A
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wallet receipt does not replace an account check, so keep the transaction reference available when asking us to trace a payment. Access depends on local law, and where local law permits, we may provide the account route shown on our site. Please read the current wording
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before continuing, because policy text can change when operational or legal requirements change. For a question about a clause, contact us through the account support route rather than sending payment details through an unrelated channel.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.